TERMS & CONDITIONS

WEBSITE TERMS OF USE

This website is owned and operated by SANVT GmbH, Eisnergutbogen 16, 80639 Munich Germany. These Terms (the “Terms and Conditions”) described below exclusively cover the entire SANVT website (“the Site,” “Website”, “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to the specific users of this website. By visiting and using the website, you accept these Terms and Conditions. Please read the following before using this Website. If you do not agree to the Terms and Conditions, then you should immediately stop using the Website.

Additionally, SANVT reserves the right to change or modify these Terms and Conditions at any time in its sole discretion, and your continued use of this Website following such change shall signify your agreement to be bound by the modified Terms and Conditions. Please read the Terms and Conditions carefully and check back frequently. If you do not agree to any change to the Terms and Conditions, then you should immediately stop using the Website. For the avoidance of doubt, the Terms and Conditions valid at the time of you submitting the offer to purchase a product shall be relevant and will not be replaced by any modified Terms and Conditions effective after your purchase.

USE OF WEBSITE

You are not permitted to use this Website and its respective content for any commercial purpose. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this Website. You must also not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this Website without our express written consent.

You agree that you will be personally responsible for your use of this Website and for all of your communication and activity on and pursuant to this Website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated these Terms and Conditions, we may deny you access to this Website on a temporary or permanent basis.

ACCOUNT

Accounts on sanvt.com are free. If SANVT provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation if we have reasonable grounds to believe that you infringe these Terms and Conditions.

COMMUNICATION

SANVT may contact you or provide you with service-related and/or promotional notices by means of electronic mail, general site notifications and more by using the contact information you have provided us and based on your prior consent as legally required.

When you purchase from us we will continue to confirm your order by email. In addition, we may also need to contact you by phone with details regarding your order.

USER CONTENT

In these Terms and Conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this Website, for whatever purpose.

Your user content must not be illegal or unlawful, must not infringe any third party’s intellectual property or other legal rights, and must not be capable of giving rise to legal action whether against you or SANVT or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. SANVT reserves the right – in its sole discretion – to edit or remove any material submitted to this Website, or stored on our servers, or hosted or published upon this website. Notwithstanding our rights under these Terms and Conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, this Website.

We strive to create an interactive relationship with the users of this Website and its services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to SANVT on or by this Website shall be and remain SANVT’s property. Users assign all property rights and interests to us allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, we shall be under no obligation (1) to maintain any comments in confidence; (2) to pay users any compensation for any comments; or (3) to respond to any user comments.

EXTERNAL LINKS

External links to third party websites may be provided for your convenience, however SANVT makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of third-party websites accessible by hyperlink from this Website. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you should be aware that our Terms and Conditions and policies no longer govern. Rather, you must refer to that external websites terms of use and policies, including privacy and data gathering practices, of any site to which you navigate from the Website. No hypertext links shall be created from any website controlled by you or otherwise to this Website without the express prior written permission of SANVT. Please contact us via email if you would like to link to this Website or would like to request a link to your website.

LIABILITY AND INDEMNITY

a) Subject to the provisions of letter b), SANVT’s statutory liability for damages shall be limited as follows:

(i) SANVT’s liability shall be limited in amount to the damage typically foreseeable at the time of conclusion of the contract for the slightly negligent breach of material contractual obligations (i.e. contractual obligations the fulfilment of which is essential for the proper performance of the contract, the breach of which endangers the achievement of the purpose of the contract and the compliance with which you as a customer of the SANVT website regularly rely, so-called “cardinal obligations”;

(ii) SANVT shall not be liable for the slightly negligent breach of insignificant obligations arising from the contractual obligation.

b) The foregoing limitation of liability shall not apply in cases of mandatory statutory liability (in particular under the Product Liability Act) or in cases of assumption of a guarantee or damage based on intent or gross negligence or culpably caused bodily harm.

c) Insofar as SANVT’s liability is limited or excluded, this shall apply equally to the private liability of SANVT’s legal representatives, employees and vicarious agents.

d) You are obliged to take appropriate measures to avert damage and reduce it.

You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any intentional or negligent breach of the Terms and Conditions by you or any other liabilities arising out of your use of this Website. We may terminate your use of the Website immediately if we consider that you have breached these Terms and Conditions.

INTELLECTUAL PROPERTY AND COPYRIGHT STATEMENT

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this Website are registered trademarks of SANVT. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of SANVT.

Your use of the Website and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and other immaterial rights relating to the content, including SANVT software and all HTML and other code contained in this Website. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by intellectual property and other laws. You are permitted to use the content only as expressly authorized by SANVT and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing content for your own non-commercial and personal use.

JURISDICTION

This Terms and Conditions are governed by and construed in accordance with German Law under the exclusion of the conflict of law provisions. Unless you are a consumer, You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of the courts of Munich, Germany over any suit, action or proceeding arising out of or in connection with these Terms and Conditions.

SEVERABILITY

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

TERMS OF SALE

These terms and conditions of sale (the “Sale Terms”) described below exclusively apply for your purchases of any SANVT products from the SANVT website (“the Site,” “Website”, “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to our customers who places an order via the Website on a strictly personal basis and not for resale or other commercial and trade purposes. By placing an order through this Website, you accept these Sale Terms in effect at the time of the order. If you do not agree to the Terms and Conditions, then you should immediately stop the ordering process.

These Sales Terms are subject to change without prior written notice at any time and in SANVT´s sole discretion. For the avoidance of doubt, the Sales Terms valid at the time of you submitting the offer to purchase a product shall be relevant for such offer and will not be replaced by any later modified Sales Terms.

PRICES

All prices displayed in the shop are in EURO and include the applicable VAT in Germany. For all delivery addresses located within the European Union, the price you pay at checkout includes all applicable taxes and shipping fees and indicates such prices separately.

CORRECTION OF SITE ERRORS

At SANVT, we are committed to providing our customers with high quality products at affordable prices. Our products are sold exclusively online. We have done our best to display our items as accurately as possible on this Website. Please be aware that variations in style, colour, size, shape and look may occur. If you are not satisfied with your purchase, please review our Returns and Exchanges section for further assistance.

The information on the SANVT website may contain typographical errors or inaccuracies. We reserve the right to update any information at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we will have the right to not accept any orders involving pricing errors or inaccuracies. SANVT’s decision is final.

PLACING YOUR ORDER

For placing an order at our Website you need to register and open an account (you can find more details of how to open an account in our FAQ section). If you create an account you will be required to select a password and will be responsible for maintaining the confidentiality of your password and for restricting access to your password, and you agree to accept responsibility for all activities that occur under your account. The display of any product on our Website does not constitute a binding offer to conclude a purchase contract, rather it is only an invitation to place an offer. By selecting your desired products, adding them to the shopping cart and press the purchase button you submit your binding offer to purchase these products from us and initiate the ordering process.  We will confirm your order by sending you an email with the confirmation of your order as soon as possible which constitutes our acceptance of the offer. Only after submitting our confirmation email the purchase contract is concluded.

We will only sell our items in usual commercial quantities.

AVAILABILITY

In case a product ordered by you is permanently not available, we will contact you immediately via email and will not send you an order confirmation.

In case a product is only currently not available, we will inform you accordingly in the confirmation email. In case of a delivery delay of more than two weeks, you are entitled to rescind from the contract.

If a product is permanently not available after conclusion of the contract, we will inform you immediately via email. You as well as us can rescind from the contract in such case.

In case of a rescission from the contract we will reimburse any costs already paid by you subject to applicable law.

DELIVERY

The shipping fees are stated in our Shipping & Delivery policy. SANVT bears the risk of shipping.

The delivery times stated on our Shipping and Returns policy are not binding and guidelines only. This includes circumstances beyond SANVT’s, DPD’s and UPS’ control, including customs delays, inaccurate or incomplete shipment information, delivery instructions or information (such as P.O. Box for receiver address, missing or inaccurate receiver telephone number), or receiver’s request for delay, shipment diversion or nonstandard clearance services; or unavailability or refusal of the receiver to accept delivery or to pay duties and taxes against delivery if requested. We work closely with UPS and DPD to minimise the potential impact of custom delays for our international customers.

We will endeavour to send all orders the same day if ordered before our cut-off time of 11.00h CET. If you are ordering after this time, we will endeavour to dispatch your order the next business day. Our processing and delivery times do not include Saturdays, Sundays and public holidays in Germany.

You will be notified via email once your order has been dispatched, along with a unique tracking number. You may use this tracking number to check on the status of your order at any time by clicking the link provided, or by tracking your order in the ‘My Orders’ section of your account.

We reserve the right to delay the dispatch of any order in accordance set forth in the section “Availability” above. We will contact you as soon as possible via email if there is a delay or if a product is out of stock.

We ask that customers inform us of any change with their order as soon as possible by email. If you would like to change an item(s) size, colour or purchase a different item instead, we ask that you to cancel your order and repurchase the correct item(s). Orders can be cancelled within 1 hour after they were placed. You can cancel your order by emailing care@sanvt.com If there is a discrepancy with your shipping address, or you would like to change the destination, we ask that you inform us within 1 hour after receiving order confirmation. Please note that once your order has been dispatched we cannot change the delivery address, and you will therefore be additionally charged for any delivery changes after this time.

You will be charged duties and taxes if an item(s) is sent outside the EU. This is not in our control and is decided by the country we send the item to. The custom costs are the responsibility of the receiver and must be arranged and paid for by you.

PAYMENTS AND DUE DATE

SANVT supports the following payment methods: Paypal and Credit card. SANVT reserves the right to not provide a certain payment method and to refer to different payment methods during the ordering process. You are entitled to change your payment preferences in your account at any time.

The invoice amount is due immediately. In case of payment by credit card or PayPal, the invoice amount will be debited from the credit card account or other applicable payment account at the time of ordering the goods.

RETENTION OF TITLE

The delivered goods remain the property of SANVT until payment has been made in full.

Upon return of the fully paid goods by you and their receipt at the return address in accordance with section “Right to Return” on this page (more info of  how to return can also be found here), ownership of the goods shall pass back to SANVT.

WARRANTY FOR DEFECTS AND GUARANTEE

Subject to the following provisions, SANVT shall be liable for defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. of the German Civil Code (BGB).

Notwithstanding this, the warranty obligation towards entrepreneurs for items delivered by SANVT shall be one year. The warranty period for consumers is two years. The warranty period begins with the delivery of the goods to the customer.

SANVT shall not be liable for defects in the delivered goods caused by improper handling or modification of the goods in a manner not approved by SANVT. The same shall apply in the event that the customer has not complied with the regulations governing the treatment and care of the goods (e.g. washing or drying instructions).

LIABILITY

a) Subject to the provisions of letter b), SANVT’s statutory liability for damages shall be limited as follows:

(i) SANVT’s liability shall be limited in amount to the damage typically foreseeable at the time of conclusion of the contract for the slightly negligent breach of material contractual obligations (i.e. contractual obligations the fulfilment of which is essential for the proper performance of the contract, the breach of which endangers the achievement of the purpose of the contract and the compliance with which you as a customer of the SANVT website regularly rely, so-called “cardinal obligations”).

(ii) SANVT shall not be liable for the slightly negligent breach of insignificant obligations arising from the contractual obligation.

b) The foregoing limitation of liability shall not apply in cases of mandatory statutory liability (in particular under the Product Liability Act) or in cases of assumption of a guarantee or damage based on intent or gross negligence or culpably caused bodily harm.

c) Insofar as SANVT’s liability is limited or excluded, this shall apply equally to the private liability of SANVT’s legal representatives, employees and vicarious agents.

d) You are obliged to take appropriate measures to avert damage and reduce it.

INSTRUCTIONS ON WITHDRAWAL

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (SANVT GmbH, Eisnergutbogen 16, 80639 München Tel.: +49 89 20001892, E-Mail: info@sanvt.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the below model withdrawal form, but it is not obligatory:

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

  • To:
    SANVT GmbH
    Eisnergutbogen 16
    80639 München
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

___________
(*) Delete as appropriate

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

EFFECTS OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods within the EU. You shall bear the costs of returning in case you are located outside of EU. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

* END OF INSTRUCTIONS OF WITHDRAWAL *

RIGHT OF RETURN

You have the right to cancel any order and receive a full refund at any time until 30 working days after receipt of your product(s). Timely dispatch is sufficient to meet the deadline. If you cancel the purchase of any product you must send it back to SANVT in its unworn, original condition within 30 days of receipt of the product. SANVT reserves the right to seek damages from you in relation to any products that are returned in a used or damaged condition. In any case, returns within the EU will be at our expense and risk. Please note that we do not accept returns of products that have not been purchased on our website. Refunds will always be made in the form originally used by the customer for payment when exercising the voluntary right of return.

The legal right of withdrawal (see section “Right of Withdrawal” on this page) applies regardless of the voluntary return right according to this section. For the exercise of the statutory right of withdrawal, only the statutory requirements of these Sale Terms shall apply. The statutory right of withdrawal and your warranty rights pursuant to section “Warranty” on this page are not limited by the provisions on the voluntary return right in this section.

PROMOTIONS

Codes

Promotional codes are for purchases of products on sanvt.com only and cannot be used in conjunction with any other offer or discount; this includes reduction in price(s) during potential sales promotions. The sum or percentage discount will be reduced from the total price of the ordered products before you submit your order. A reduction does not apply for shipping costs and applicable taxes. In case you return a product or several products, we will reimburse you the price minus the reduction from the promotional code. A (partial) reactivation of the promotional code does not apply.

Free Delivery Promotion

Standard terms still apply during any free delivery promotion. Any free delivery promotions are subject to SANVT’s right to do the following at any time: (1) cancel the promotion, (2) amend the terms and conditions of the promotion. This promotion is valid in conjunction with other offers and can be used more than once. The promotion is not transferable or redeemable for cash or credit towards any purchase. It is valid only on SANVT’s online store. Free delivery promotions are with our standard shipping services.

No Price Adjustments

SANVT will not offer a refund due to a customer missing out on, bypassing or overlooking a promotion or sale. If the price(s) of an item(s) has reduced since your purchase, and you would like to return your order, please refer to our Returns page for more information on how to receive a refund or exchange, as per SANVT’s standard returns policy.

We reserve the right to reject the request of a return if we believe your intent is to purchase the same item(s) at a discounted price. We will also not refund the difference in price if you exchange your full priced item(s) for a discounted item.

JURISDICTION

This Sales Terms are governed by and construed in accordance with German Law under the exclusion of the conflict of law provisions. Unless you are a consumer, You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of the courts of Munich, Germany over any suit, action or proceeding arising out of or in connection with these Sales Terms.

SEVERABILITY

If any provision of these Sales Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Sales Terms and shall not affect the validity and enforceability of any remaining provisions.