#65432) and emailAll orders are shipped from our warehouse near Munich, Germany. We currently deliver to the following countries:
| Region | Free Shipping Over | Standard Cost |
|---|---|---|
| Germany & Austria | €80 | €2.50 – €4 |
| EU | €100* | €10* |
| UK | £150 | £10 |
| USA | $150 | $10 |
| International | €200* | €20* |
*Equivalent in your local currency. Final shipping fees are shown at checkout after applying any discounts or promo codes.
Orders ship only after payment is confirmed. Delivery times are estimates and may vary for remote areas.
Once your order ships, you’ll receive a tracking number via email. You can also track your order in your SANVT account under My Orders.
You can return your order within 60 days of delivery. Items must be unworn, unwashed, unaltered, and have all original tags. For hygiene reasons, underwear cannot be returned. Once we’ve received and checked your return, we’ll issue a refund via your original payment method. Depending on your payment provider, it may take 5–10 business days to appear on your statement.
| Country Group | Return Cost |
|---|---|
| Germany, Austria, Denmark, Belgium, Luxembourg, Netherlands, France, Slovenia, Czech Republic, UK, USA, Canada | Free. SANVT provides a free return shipping label. |
| Other international customers | Return shipping is the customer's responsibility. |
Customers in Sweden, Finland, Spain, Portugal, Italy, Ireland, Poland, Slovakia, and Hungary may use a pre-filled return label for €10.
Customers in Switzerland can return items to our local warehouse in Bern, Switzerland.
We recommend using tracked shipping and keeping your proof of postage.
*For customers outside the EU, UK, USA, and Switzerland: clearly mark the package as “Returned Goods” for customs. Include a printed invoice on the outside of the parcel (ideally in a transparent sleeve). This prevents delays and additional charges. Need help? Contact returns@sanvt.com.
The fastest way to exchange an item is to return it and place a new order. Once your return arrives, we’ll refund the original purchase.
Customers in Germany, Austria, Netherlands, Denmark, and France can also request an exchange directly in the Returns Portal. Your replacement will ship as soon as we receive your return.
Prefer a direct exchange or have questions about availability or sizing? We’re happy to help — contact us at returns@sanvt.com.
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